Shipping policy

Our company is in partnership with some of the best shipping services like FedEx, USPS, UPS, and DHL carriers. Therefore, you do not have to worry about the shipping at all. We process and ship your order in the most cost-efficient way possible (1-2 days of processing time) so we can pass the savings on to you in the form of free shipping. For shipping time please select the shipping option at checkout. There may be some amount of delay during the holiday time.

 Item not received

If you have successfully placed an order and have not received it yet while the tracking status shows it's delivered. You need to contact the carrier to find your bag as once the item is bagged we don't have control over it (once it’s by the carrier ), but if the issues still persist kindly email us at support@aakajinni.com we will try our best to assist you. 

Sometimes tracking information won't be available. This may be due to technical issues due to which the tracking information is not updated on the app. In such cases, if you are still unable to locate your item, contact us at support@aakajinni.com we will assist you.